Planning services and payment
A general enquiry creates no reservation or obligation. A fixed-price service begins after successful payment, our acceptance of your brief and confirmation of the delivery window. If we cannot accept the brief, the planning fee will be refunded.
What is included
Your product page states the deliverable, consultation, revision allowance and turnaround. Planning fees cover itinerary design and advice only. Hotels, attractions, transport and other suppliers are separate and paid directly by you unless a later written agreement expressly says otherwise.
Revisions and cancellation
You may cancel before the included consultation for a full refund. After consultation or substantive planning begins, completed work is chargeable and any refund will reflect work already performed. This does not limit rights that cannot legally be excluded.
Changing travel information
Opening hours, prices, access rules, weather, entry requirements and local conditions can change. We date material checks and link to official sources, but you should recheck time-sensitive details before travel.
Third-party services
Hotels, transport, attractions, guides and other travel services are operated by third parties under their own terms and cancellation rules. A recommendation does not make Blue Wing responsible for a supplier's acts, omissions or availability.
Your responsibilities
You are responsible for passports, visas, insurance, health decisions, personal safety and local-law compliance. Our service is not legal, immigration or medical advice.
Contact
Service questions can be sent to hello@bluewingtravel.com.